# Refund Requests at PAACADEMY
- Updated: 2026-06-19
- Canonical: https://paacademy.com/help-center/refund-requests-at-paacademy
---
# Refund Requests at PAACADEMY

**Refund policy and request process**

If you wish to request a refund for a course or membership, please read the information below carefully before contacting our team.

## Refund policy

-
Refunds are
**only possible for upcoming workshops**
 if the request is submitted
**at least 14 days before the start date**
.

- **Memberships are non-refundable.**
- **Archived courses and recordings are non-refundable.**

## How to request a refund (for eligible live events only)

### Step 1: Review eligibility

Before submitting a request, ensure your purchase meets the
[refund conditions](https://paacademy.com/refund-policy)
 listed above.

### Step 2: Contact us

Email our support team at
[team@paacademy.com](mailto:team@paacademy.com)
 with the following details:

- **Reason for refund:**
 A brief explanation of your request

- **Order details:**
 Order ID, workshop name, and date of purchase

### Step 3: Review process

Once your email is received:

1.
Our team will check whether your request meets the conditions of the
[refund policy](https://paacademy.com/refund-policy)
.

2.
If needed, we may contact you for additional information.

3.
If approved, the refund will be issued to your original payment method.

## Important notes

-
Refund eligibility is strictly based on timing and the type of purchase.

-
Processing times may vary depending on your payment provider.