Refund Requests at PAACADEMY
Refund policy and request process
If you wish to request a refund for a course or membership, please read the information below carefully before contacting our team.
Refund policy
- Refunds are only possible for upcoming workshops if the request is submitted at least 14 days before the start date.
- Memberships are non-refundable.
- Archived courses and recordings are non-refundable.
How to request a refund (for eligible live events only)
Step 1: Review eligibility
Before submitting a request, ensure your purchase meets the refund conditions listed above.
Step 2: Contact us
Email our support team at team@paacademy.com with the following details:
- Reason for refund: A brief explanation of your request
- Order details: Order ID, workshop name, and date of purchase
Step 3: Review process
Once your email is received:
- Our team will check whether your request meets the conditions of the refund policy.
- If needed, we may contact you for additional information.
- If approved, the refund will be issued to your original payment method.
Important notes
- Refund eligibility is strictly based on timing and the type of purchase.
- Processing times may vary depending on your payment provider.