1. Purpose
This Refund Policy outlines the terms and conditions under which PAACADEMY provides refunds for its educational services. PAACADEMY, powered by ParametricArchitecture, is committed to delivering high-quality, online weekend workshops and other educational resources, empowering future architects and designers. This policy ensures transparency for participants seeking refunds for courses, seminars, and memberships.
2. Scope
This policy applies to all students, subscribers, and participants in PAACADEMY’s courses, workshops, seminars, and digital memberships. It governs refunds related to course purchases, workshop schedules, and membership terms.
3. Refund Eligibility
PAACADEMY offers refunds under the following conditions:
3.1 Course/Workshop Purchases
Refund Before Online Workshop: Students may receive a full refund if they request a cancellation any time up until one day before the workshop start date. Refund requests must be submitted by 11:59 PM (GMT+3) the day prior to the workshop.
Refund After Online Workshop: Refunds are not available after the workshop has concluded.
Rescheduled Workshops: If a workshop is rescheduled for a later date, students may request a refund up until one day before the new workshop date. Refund requests after this new deadline will not be accepted.
Refund for Purchased Courses: The purchase of recorded courses is non-refundable and non-transferable.
3.2 Digital Memberships
Digital memberships are non-refundable once purchased.
Cancellation Policy: Members may cancel their membership at any time. Upon cancellation, the membership will remain active until the end of the current billing cycle (month). Access to membership benefits will end at the conclusion of the billing cycle, and no pro-rated refunds will be provided for remaining time.
4. Refund Request Process
Request Submission: Refund requests should be submitted via email to [email protected], with the reason for cancellation clearly stated.
Processing Time: Approved refunds will be processed within 7 business days. Refunds will be issued to the original payment method used at the time of purchase.
PARAMETRIC ARCHITECTURE cannot be held responsible for defaults in the bank and other payment channels.
5. Changes to the Refund Policy
PAACADEMY reserves the right to amend this Refund Policy at its discretion. Changes will be communicated through the PAACADEMY website or directly to participants, where applicable.