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Your privacy is our priority. We are dedicated to being transparent about how we collect, use, and protect your personal information on our platform.
PAACADEMY ("we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use and share it, how long we keep it, and the rights you have over it , including how to export or delete your account. It applies to www.paacademy.com and the services we provide through it.
Where applicable, this policy is provided in line with the EU General Data Protection Regulation (GDPR) and other privacy laws that apply to you based on your location.
The data controller responsible for your personal data is PAACADEMY, a service provided by ParametricArchitecture and accessible at www.paacademy.com. For any privacy request or question, contact us at [email protected].
We collect the following categories of personal data:
Account data: name, username, e-mail address, password (hashed), and profile details you choose to add (avatar, biography, links, education/work).
Order & billing data: purchases, memberships, billing name and address, tax ID, and payment metadata (we do not store full card numbers , payments are processed by our payment provider).
Usage data: courses enrolled, progress, favorites, comments, and projects you submit.
Technical data: IP address, browser type, Internet Service Provider, referring/exit pages, and cookie identifiers, collected automatically (see below).
When you visit our site, we may automatically collect certain technical information:
Log Files: Information such as IP address, browser type, Internet Service Provider, and referring/exit pages, used to analyze trends and improve site functionality.
Cookies: Small files stored on your device, used to remember your preferences and enhance your experience.
You can control cookies through your browser settings and our cookie banner, but disabling them may affect your site experience. See our Cookie Policy for details.
We process personal data to:
Provide and manage our educational services and offerings
Process orders, memberships, and issue invoices
Send updates, promotions, and newsletters with your consent
Improve website functionality and user experience
Respond to inquiries and offer support
Analyze user engagement for educational improvements
Comply with our legal obligations (e.g. tax and accounting)
We process your information based on legitimate interests, contractual obligations, legal obligations, or with your explicit consent.
We do not sell your personal data. We share it only as needed to run the service, with:
Service providers acting on our behalf (e.g. payment processing, e-mail delivery, analytics, hosting, community/Discord, and video delivery), bound by appropriate data-processing terms.
Authorities or third parties where required by law, regulation, or legal process, or to protect our rights.
Where a provider is located outside your country, transfers are made with appropriate safeguards (see "International Data Transfers" below).
We keep your personal data only as long as necessary for the purposes above:
Account & profile data: kept while your account is active. When you delete your account, we anonymize this data after the grace period described below.
Financial records (orders, invoices): retained for the period required by applicable tax, accounting, and commercial law, even after account deletion, in pseudonymized form where personal identifiers are no longer needed for that purpose.
Where data is retained solely for a legal obligation, it is no longer used for any other purpose.
Subject to applicable law, you may have the right to:
Access the personal data we hold about you and obtain a copy (data export).
Rectify inaccurate or incomplete data.
Erase your data ("right to be forgotten"), subject to legal retention obligations.
Restrict or object to certain processing, and withdraw consent at any time.
Data portability , receive your data in a machine-readable format.
Lodge a complaint with your local data protection authority.
To exercise these rights, use the tools in your dashboard (see below) or contact us at [email protected]. We respond within the timeframe required by applicable law (typically within one month under GDPR).
You are in control of your data directly from your account:
Export: Go to Dashboard → Account details → Privacy & Data → "Request data export". We e-mail you a secure, time-limited download link with a copy of your data.
Deletion: Go to Dashboard → Account details → Privacy & Data → "Delete account". You will be signed out immediately and your account enters a 30-day grace period during which you can cancel the deletion by signing back in. After the grace period, the deletion is reviewed and your personal data is anonymized. Active subscriptions stop renewing and remain accessible until the end of the paid period. Records we must keep by law (e.g. invoices) are retained in pseudonymized form.
You can also request export or deletion by contacting [email protected].
Some of our service providers may process data outside your country, including outside the European Economic Area or the United Kingdom. Where this happens, we rely on appropriate safeguards (such as adequacy decisions, standard contractual clauses, or your explicit consent where required) to protect your data.
We use technical and organizational measures , including encryption in transit, hashed passwords, access controls, and re-authentication for sensitive actions , to protect your data. No method of transmission or storage is completely secure, but we work to protect your information and continuously improve our safeguards.
Our services are not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us personal data, please contact [email protected] and we will take appropriate steps to remove it.
We may update this Privacy Policy from time to time. Material changes will be communicated through the site or by e-mail where appropriate. The date below indicates when this policy was last updated. Continued use of the service after an update constitutes acceptance of the revised policy.
Last updated: 10 June 2026
For any questions about this Privacy Policy or your personal data, contact us at [email protected].