Last updated: November 19, 2024
If you wish to request a refund for your membership or course purchase, please follow these steps:
Step 1: Review the Refund Policy
Before submitting your request, please read our Refund Policy to understand the terms and conditions that apply to refunds. This will help determine your eligibility.
Step 2: Contact Us
Reach out to our support team by emailing [email protected] with the following information:
- Reason for Refund: Provide a brief explanation of why you are requesting a refund.
- Order Details: Include the order ID, course/workshop name, and date of purchase to help us locate your transaction quickly.
Step 3: Refund Process
Once we receive your email:
1. Our team will review your request to ensure it aligns with our Refund Policy.
2. We may contact you for additional details or clarification if necessary.
3. If approved, your refund will be processed, and the amount will be credited back to your original payment method.
Important Notes
- Refund eligibility depends on the timing of your request and the specific workshop or course.
- Processing times for refunds may vary depending on your payment provider.